Events Coordinator
6 months ago
**Job Description and Person Specification**:
**Job Title: Events Coordinator**
**Contracted Hours: Minimum 40 per week - Daily hours will vary depending on events each week. Evening work will be a requirement most weeks.**
**A. Job Role and Responsibilities**
The Events Coordinator role will assist in the day to day execution of our events programme and the administration of our events bookings. They will assist with the promotion of the brand through events marketing practices and contribute to all other relevant efforts where required.
The Events Coordinator will report to the Events & Marketing Manager & Head of Marketing. They will work closely across departments with Marketing, Site, Community, Sales & Systems teams to ensure the smooth running of our events operations and wider business goals.
1. **Event Coordinating **- ensuring that the venue looks its best at all times, meeting the needs of our event clients and executing the running of events.
**What this may look like **(not an extensive list):
- Execute the running of our paid hire events across all Colony venues.
- Setting up events on behalf of clients.
- Ordering catering on behalf of clients.
- Setting up AV on behalf of clients.
- Welcoming & directing guests or clients.
- Being on hand to assist during the event.
- Returning the space to the normal state post event.
- Be prepared to give client tours of relevant event & meeting spaces.
2. **Event Administration **- your role is to, alongside the Events & Marketing team, respond to events & meeting room enquiries in a timely manner. Place bookings in our system where required and distribute relevant digital assets to both the Colony team and clients.
**What this may look like **(not an extensive list):
- Liaise with the Events & Marketing Manager to ensure accurate information is communicated.
- Updating our events and meeting room listings across 3rd party sites.
- Develop an understanding of our booking system.
- Assist with other relevant administrative tasks as required.
3. **Event Communication **- a core part of the role is to ensure open, transparent and clear communication between departments in relation to events.
**What this may look like **(not an extensive list):
- Be clear and consistent when communicating with both internal and external stakeholders.
- Ensure all stakeholders have the key information required for events to run smoothly.
- In the event of a change in plans, communicate this promptly to the relevant parties.
- Communicate with both workspace members & external clients about our events programme.
**B. Competencies and skills**
**What we’re looking for**:
We want someone who is seeking to progress their career in Corporate / Professional Events. You will be challenged regularly to execute innovative, initiative led solutions individually and with support from the team. We want someone who is willing to learn and grow with us as we expand the business.
**Customer Focus**
- Is friendly, sociable and welcoming to our guests & employees.
- Always remains calm, patient and polite when engaging with clients.
- Has a professional “can do attitude” - gets things done.
**Business Focus**
- Maintain excellent time-keeping and attendance.
- Flexible and adaptable approach to work with good problem solving skills.
- Ability to deal positively with conflict situations.
- Attention to detail, a focus on standards, methodical & organised.
**Drive**
- Be able to work unsupervised in a fast paced and changeable environment.
- Be able to prioritise duties and manage your work load effectively.
- Be action orientated, and results focused.
Pay: £26,000.00 per year
**Benefits**:
- Company events
- Company pension
- Employee discount
- Enhanced maternity leave
- Health & wellbeing programme
- Sick pay
Schedule:
- Flexitime
Supplemental pay types:
- Bonus scheme
**Experience**:
- Hospitality: 2 years (preferred)
Work Location: In person
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