Night Inspection Operative

4 weeks ago


North East, United Kingdom Ridenroll Full time

Job Summary:

We are seeking a dedicated and experienced Towing and Roadside Service Operator to join our team at RidenRoll. As a key member of our dynamic business network, you will be responsible for providing exceptional service to our clients, ensuring timely delivery, and maintaining a safe and operational tow truck.

Key Responsibilities:

  • Utilize our platform to optimize routes, manage schedules, and track performance.
  • Operate and manage transportation services effectively, ensuring timely delivery and exceptional service quality.
  • Safely load and unload vehicles using appropriate equipment and transport vehicles to designated locations.
  • Provide roadside assistance services such as jump-starts, tire changes, and lockout services.
  • Communicate clearly and courteously with clients, assist customers in understanding the towing process, handle their concerns professionally, and provide excellent customer service.
  • Regularly inspect and maintain the tow truck to ensure it is in safe and operational condition and complete all required paperwork accurately.
  • Adhere to all traffic laws and safety regulations while operating the tow truck.

Requirements:

  • Proven experience as a fleet manager, operator, or related role in the transportation industry.
  • Commitment to delivering outstanding customer service.
  • Strong knowledge of vehicle mechanics and towing equipment, excellent driving skills with a clean driving record, a valid commercial driver's license (CDL) with appropriate endorsements for towing operations, and certification in towing and recovery (optional but preferred).
  • Physical strength and stamina to handle heavy equipment and vehicles, ability to work in various weather conditions and at different times of the day or night.
  • Must own and maintain a reliable and fully operational tow truck, ideally less than ten (10) years old.
  • Ability to handle stressful situations and provide high-quality customer service, good communication skills, and a professional demeanor.

Insurance & Compliance:

Your company must maintain its business license, commercial general liability of $1 million, workers' compensation of $1 million, and a million-dollar auto insurance policy for each occurrence limit and ensure compliance with local, state, and federal regulations.

Opportunities for Growth:

As a valued member of our team, you will have opportunities for growth and development within a dynamic and innovative company.

Towing Services Offered:

  • Local Towing
  • Heavy Equipment Towing
  • Boat Towing
  • Dump Truck Towing
  • Limo Towing Services
  • Shipping Container Towing
  • Heavy Machinery Towing
  • Towing for a Car Donation
  • Long-distance Towing
  • Motorcycle Towing


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