Night Inspection Operative

1 month ago

North East, United Kingdom Ridenroll Full time

Job Summary:

We are seeking a dedicated and experienced Towing and Roadside Service Operator to join our team at RidenRoll. As a key member of our dynamic business network, you will be responsible for providing exceptional service to our clients while ensuring the safe and efficient operation of our tow trucks.

Key Responsibilities:

  • Utilize our platform to optimize routes, manage schedules, and track performance.
  • Operate and manage transportation services effectively, ensuring timely delivery and exceptional service quality.
  • Safely load and unload vehicles using appropriate equipment and transport vehicles to designated locations.
  • Provide roadside assistance services such as jump-starts, tire changes, and lockout services.
  • Communicate clearly and courteously with clients, assist customers in understanding the towing process, handle their concerns professionally, and provide excellent customer service.
  • Regularly inspect and maintain the tow truck to ensure it is in safe and operational condition and complete all required paperwork accurately.
  • Adhere to all traffic laws and safety regulations while operating the tow truck.

Requirements:

  • Proven experience as a fleet manager, operator, or related role in the transportation industry.
  • Commitment to delivering outstanding customer service.
  • Strong knowledge of vehicle mechanics and towing equipment, excellent driving skills with a clean driving record, a valid commercial driver's license (CDL) with appropriate endorsements for towing operations, and certification in towing and recovery (optional but preferred).
  • Physical strength and stamina to handle heavy equipment and vehicles, ability to work in various weather conditions and at different times of the day or night.
  • Must own and maintain a reliable and fully operational tow truck, ideally less than ten (10) years old.
  • Ability to handle stressful situations and provide high-quality customer service, good communication skills, and a professional demeanor.

Insurance & Compliance:

Your company must maintain its business license, commercial general liability of $1 million, workers' compensation of $1 million, and a million-dollar auto insurance policy for each occurrence limit and ensure compliance with local, state, and federal regulations.

Opportunities for Growth:

We offer opportunities for growth and development within a dynamic team, with a focus on delivering exceptional customer service and ensuring the safe and efficient operation of our tow trucks.

Towing Services:

  • Local Towing
  • Heavy Equipment Towing
  • Boat Towing
  • Dump Truck Towing
  • Limo Towing Services
  • Shipping Container Towing
  • Heavy Machinery Towing
  • Towing for a Car Donation
  • Long-distance Towing
  • Motorcycle Towing

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