Internal Sales Support Specialist

2 weeks ago


Slough, Slough, United Kingdom OP Full time

**About Our Company**

OP is a well-established supplier and refurbisher of pipeline equipment to the pharmaceutical, petrochemical, and allied industries.

**Job Summary**

We are seeking a highly motivated and customer-focused individual to join our busy team as a Sales Support Engineer. The successful candidate will be responsible for providing exceptional customer service, managing customer inquiries, and supporting the sales team in a fast-paced and dynamic environment.

**Key Responsibilities**

  • Manage customer inquiries and respond to product and service-related queries in a timely and professional manner.
  • Collaborate with the sales team to provide pricing and quotations for products and services.
  • Process orders accurately and efficiently, ensuring seamless customer experience.
  • SOURCE products and negotiate with suppliers to meet customer demands.
  • Visit customers to deliver products, discuss new projects, and resolve any issues that may arise.
  • Liaise with the engineering services team to ensure technical support and expertise are provided to customers.
  • Proactively contact lapsed customers to restore them to the client base.

**Requirements**

To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work in a small company environment with an open and friendly atmosphere. You will also need to have a basic understanding of mechanical engineering products and a strong attention to detail.

**What We Offer**

As a Sales Support Engineer at OP, you will have the opportunity to work in a dynamic and supportive team environment, with a focus on delivering exceptional customer service and driving business growth.



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