Internal Sales Support Specialist
3 weeks ago
About OP
OP is a well-established supplier and refurbisher of pipeline equipment to the pharmaceutical, petrochemical, and allied industries.
Job Summary
We are seeking an energetic and motivated individual to join our busy team as a Sales Support Engineer. The successful candidate will be responsible for dealing with customer inquiries, pricing products and services, taking and processing orders, sourcing products, negotiating with suppliers, and providing excellent customer service.
Key Responsibilities
- Deal with customer inquiries in a professional and timely manner
- Pricing products and services, and providing quotations
- Taking and processing orders accurately and efficiently
- Sourcing products and negotiating with suppliers
- Visiting customers to deliver products, discuss new projects, and resolve problems
- Liaising with the engineering services team and proactively contacting lapsed customers
Requirements
We are looking for a bright and confident individual with well-developed spoken and written communication skills who has worked in a customer-facing, sales-related role. The ideal candidate will have a technical aptitude, good attention to detail, and a thorough appreciation of delivering a high level of customer service.
About the Role
This role would suit an individual who thrives in a small company environment with an open, friendly atmosphere. The successful candidate will be part of a close-knit team and will have the opportunity to make a real impact on the company's success.
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