Commercial Contact Centre Supervisor
1 week ago
We are seeking a highly skilled and experienced Commercial Contact Centre Supervisor to join our team at the East of England Ambulance Service. As a key member of our operations team, you will be responsible for leading a team of contact centre staff, ensuring that all operational calls are answered promptly and efficiently, and that commercial customer processes are followed in line with contractual service level agreements.
The successful candidate will have a proven track record of managing a team, with experience of training and developing staff, and excellent communication skills. They will also have a good understanding of commercial customers and the PTS screening process and systems.
The role will require the ability to work effectively in a fast-paced environment, with a high level of attention to detail and the ability to multitask. The successful candidate will also be able to contribute to the development of outbound contact centre activities in line with business needs.
We are committed to providing a supportive and inclusive work environment, and we welcome applications from candidates with a disability. We are an equal opportunities employer and we positively encourage applications from all sections of the community.
Please note that all appointments will be subject to a clean disciplinary record and a No Smoking Policy is in operation throughout the Trust.
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Commercial Contact Centre Supervisor
2 weeks ago
Bedford, Bedford, United Kingdom East of England Ambulance Service Full timeAt the East of England Ambulance Service, we're seeking a highly skilled and experienced Commercial Contact Centre Supervisor to lead our team of Call Handlers. As a key member of our leadership team, you'll be responsible for ensuring the smooth operation of our contact centre, managing a team of skilled professionals, and providing exceptional customer...
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Commercial Contact Centre Supervisor
2 months ago
Bedford, Bedford, United Kingdom East of England Ambulance Service Full timeJob OverviewWe are seeking a highly skilled and experienced individual to join our team as a Commercial Contact Centre Supervisor at the East of England Ambulance Service. This is a challenging and rewarding role that requires strong leadership and communication skills, as well as a deep understanding of the healthcare industry.Main ResponsibilitiesThe...
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Commercial Contact Centre Supervisor
1 month ago
Bedford, Bedford, United Kingdom East of England Ambulance Service Full timeJob OverviewWe are seeking a highly skilled and experienced Commercial Contact Centre Supervisor to join our team at the East of England Ambulance Service. As a key member of our Contact Centre Operations team, you will be responsible for leading a team of Commercial Call Handlers and ensuring that all operational calls are answered promptly and...
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Commercial Contact Centre Supervisor
2 months ago
Bedford, Bedford, United Kingdom East of England Ambulance Service Full timeJob OverviewWe are seeking a highly skilled and experienced individual to join our team as a Commercial Contact Centre Supervisor at the East of England Ambulance Service. This is a challenging and rewarding role that requires strong leadership and communication skills, as well as a deep understanding of the healthcare industry.Main ResponsibilitiesThe...
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Commercial Contact Centre Supervisor
1 month ago
Bedford, Bedford, United Kingdom East of England Ambulance Service Full timeJob OverviewWe are seeking a highly skilled and experienced Commercial Contact Centre Supervisor to join our team at the East of England Ambulance Service. As a key member of our Contact Centre Operations team, you will be responsible for leading a team of Commercial Call Handlers and ensuring that all operational calls are answered promptly and...
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Commercial Contact Centre Supervisor
1 week ago
Bedford, Bedford, United Kingdom East of England Ambulance Service Full timeWe are seeking a highly skilled and experienced Commercial Contact Centre Supervisor to join our team at the East of England Ambulance Service. The successful candidate will be responsible for leading a team of contact centre staff, ensuring that all operational calls are answered promptly and efficiently, and providing direction, supervision, feedback, and...
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Commercial Contact Centre Supervisor
2 weeks ago
Bedford, Bedford, United Kingdom East of England Ambulance Service Full timeAt the East of England Ambulance Service, we are seeking a highly skilled and experienced Commercial Contact Centre Supervisor to join our team. This is a challenging role that requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.The successful candidate will be responsible for leading a...
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Commercial Contact Centre Supervisor
7 days ago
Bedford, Bedford, United Kingdom East of England Ambulance Service Full timeAt the East of England Ambulance Service, we are seeking a highly skilled and experienced Commercial Contact Centre Supervisor to join our team. This is a challenging role that requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Main Responsibilities:Lead a team of Commercial Call...
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ER Case Manager
1 month ago
Bedford, Bedford, United Kingdom East of England Ambulance Service Full timeJob OverviewWe are seeking a highly skilled and experienced individual to join our team as a Commercial Contact Centre Supervisor. This is a challenging and rewarding role that requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Main ResponsibilitiesThe successful candidate will be...
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ER Case Manager
1 month ago
Bedford, Bedford, United Kingdom East of England Ambulance Service Full timeJob OverviewWe are seeking a highly skilled and experienced individual to join our team as a Commercial Contact Centre Supervisor. This is a challenging and rewarding role that requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Main ResponsibilitiesThe successful candidate will be...
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ER Case Manager
1 month ago
Bedford, Bedford, United Kingdom East of England Ambulance Service Full timeJob OverviewWe are seeking a highly skilled and experienced individual to join our team as a Commercial Contact Centre Supervisor. This is a challenging and rewarding role that requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Main ResponsibilitiesThe successful candidate will be...
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ER Case Manager
3 weeks ago
Bedford, Bedford, United Kingdom East of England Ambulance Service Full timeJob OverviewWe are seeking a highly skilled and experienced individual to join our team as a Commercial Contact Centre Supervisor. This is a challenging and rewarding role that requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Main ResponsibilitiesThe successful candidate will be...
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ER Case Manager
3 weeks ago
Bedford, Bedford, United Kingdom East of England Ambulance Service Full timeJob OverviewWe are seeking a highly skilled and experienced individual to join our team as a Commercial Contact Centre Supervisor. This is a challenging and rewarding role that requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Main ResponsibilitiesThe successful candidate will be...
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ER Case Manager
1 month ago
Bedford, Bedford, United Kingdom East of England Ambulance Service Full timeJob OverviewWe are seeking a highly skilled and experienced individual to join our team as a Commercial Contact Centre Supervisor. This role is responsible for leading a team of Call Handlers, ensuring that all operational calls are answered promptly, and that commercial customer processes are followed in line with contractual service level agreements.Main...
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ER Case Manager
4 weeks ago
Bedford, Bedford, United Kingdom East of England Ambulance Service Full timeJob OverviewWe are seeking a highly skilled and experienced individual to join our team as a Commercial Contact Centre Supervisor. This role is responsible for leading a team of Commercial Call Handlers, ensuring that all operational calls are answered promptly, and that commercial customer processes are followed in line with contractual service level...
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ER Case Manager
4 weeks ago
Bedford, Bedford, United Kingdom East of England Ambulance Service Full timeJob OverviewWe are seeking a highly skilled and experienced individual to join our team as a Commercial Contact Centre Supervisor. This role is responsible for leading a team of Commercial Call Handlers, ensuring that all operational calls are answered promptly, and that commercial customer processes are followed in line with contractual service level...
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Centre Manager
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Bedford, Bedford, United Kingdom fish4.co - Jobboard Full timeWe are seeking a highly organized and detail-oriented Centre Manager to oversee the day-to-day operations of our community centres in Bedford. As a key member of our team, you will be responsible for ensuring the smooth running of our facilities, providing excellent customer service, and building strong relationships with local organizations.Key...
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Bedford, Bedford, United Kingdom fish4.co - Jobboard Full timeWe are seeking a highly organized and detail-oriented Centre Manager to oversee the day-to-day operations of our community centres in Bedford. As a key member of our team, you will be responsible for ensuring the smooth running of our facilities, providing excellent customer service, and building strong relationships with local organizations.Key...
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