Customer Experience Specialist
1 week ago
We are seeking a highly skilled and professional Customer Experience Specialist to join our team at Burton Bolton & Rose Recruitment Services Ltd. As a key member of our support team, you will be responsible for delivering exceptional customer experiences and driving business growth.
In this role, you will manage a high volume of customer enquiries, providing accurate and timely information on products and services. You will also assist with processing client sales orders, monitoring stock levels, and investigating any delivery issues.
We offer a competitive salary of around £28,000 - £32,000 per annum, depending on experience.
Key Responsibilities- Manage customer enquiries and provide product information
- Process client sales orders from start to delivery
- Monitor stock levels and place purchase orders with suppliers
- Investigate and escalate delivery issues
- Log call details and actions taken on a computer system
- Manage client database records
Benefits: Competitive salary, opportunities for career growth and development, and a supportive work environment.
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