Resident Engineer Service Representative
2 days ago
Crown Equipment Corporation is seeking a talented and driven Resident Engineer Service Representative to join our dynamic team.
In this role, you will play a critical part in delivering exceptional service and support to our customers, working closely with our engineering team to resolve complex technical issues and implement improvements.
Key Responsibilities:
- Provide on-site technical support and assistance to customers, resolving equipment issues and delivering tailored solutions.
- Collaborate with our engineering team to develop and implement new technologies and processes, enhancing our products and services.
- Maintain accurate records and documentation, ensuring compliance with regulatory requirements and company policies.
- Communicate effectively with customers, providing timely and professional responses to their queries and concerns.
- Work collaboratively with colleagues to achieve shared goals and objectives, promoting a culture of teamwork and cooperation.
Requirements:
- Degree in Electrical, Mechanical, or Hydraulic Engineering, or equivalent experience.
- Proven track record of success in a technical support or engineering role, with experience working with complex equipment systems.
- Excellent problem-solving skills, with ability to work independently and as part of a team.
- Familiarity with health and safety procedures, including hazard identification and risk assessment.
- Ability to work flexibly, adapting to changing priorities and deadlines.
- Strong communication and interpersonal skills, with ability to build relationships with customers and colleagues.
What We Offer:
- A competitive salary of £45,000 - £60,000 per annum, depending on experience.
- A comprehensive benefits package, including company pension plan, 25 days annual leave, and access to training and development opportunities.
- The chance to work with a leading brand in the material handling industry, driving innovation and excellence in our field.
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