Hotel Operations Director
1 week ago
We're a growing brand with a mission to make travel more accessible. Our hotels are designed for budget-conscious travelers and those who want to save money on their stay.
As part of our team, you'll be responsible for ensuring exceptional guest experiences throughout the hotel. You'll oversee day-to-day operations, provide guidance to front office and housekeeping staff, and address any concerns guests may have.
Key Responsibilities:
- Operational Oversight: Supervise daily hotel activities to maintain efficiency and excellence in service.
- Guest Relations: Ensure guests receive top-notch service during their stay, responding promptly and professionally to any issues.
- Quality Management: Monitor and maintain quality standards across all aspects of the hotel.
What We Offer:
- A competitive salary package with bonus and commission structure.
- Bike to work scheme and life assurance scheme.
- Pension and training opportunities.
- Staff discounts on hotel stays.
- Social events throughout the year.
Location: Milton Keynes
Estimated Salary: £40,000 - £55,000 per annum
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