ServiceNow ITSM Analyst
5 days ago
About the Role: We are seeking an experienced IT Service Management Analyst to join our team at Michael James Associates. The successful candidate will have a strong background in ServiceNow and ITIL, with excellent communication and problem-solving skills.
Key Responsibilities:
- Manage incident resolution and identify timely service restorations.
- Collaborate with global and virtual teams to deliver exceptional results.
- Drive efficiency and excellence in IT service delivery using ServiceNow and ITIL best practices.
Requirements:
- At least 3 years of experience in Service Management.
- Strong knowledge of ServiceNow and ITIL.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
What We Offer: Competitive salary, comprehensive benefits package, and ongoing training and development opportunities.
Contact Information: If you are a motivated and experienced IT Service Management Analyst looking for a new challenge, please submit your application. We look forward to hearing from you.
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