Accor Hospitality Operations Manager
4 days ago
We are seeking an experienced Events Coordinator to join our team at Accor Hotels. The successful candidate will be responsible for coordinating events and groups, ensuring seamless execution of events from sales to post-event follow-up.
About the Role
This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. The ideal candidate will have a minimum of 2 years' experience in a sales-events position, preferably in the hotel industry.
About You
A degree or diploma in Hotel Management or Business Administration is required, along with strong knowledge of Opera Sales & Catering and Microsoft Office. Fluency in English is essential, with Arabic language skills being an advantage.
Key Responsibilities
- Prepare accurate administration reports submitted on time to the Sr. Events Sales Manager.
- Use Opera Sales and Catering System for maximum performance.
- Prepare all administration documents required by the Groups & Events Team.
- Attend to Telephone inquiries in a timely manner.
- Coordinate Fam Trips and Site Inspections as required.
- Maintain a correspondence database for all Events Department mail.
- Maintain Filing systems (manual and electronic).
- Manage and maintain the database.
- Assist with promotions where requested.
- Organize Trade Shows, functions and exhibitions as advised by Superiors and carry out travel arrangements.
- Assist with compilation of annual Groups & Events budgets, business plan and regular action plans.
- Control stock of Groups & Events collaterals.
- Coordinate and maintain supply of complimentary gifts and promotional items.
- Be aware of the Credit Policy.
- Perform related duties and special projects as assigned.
Estimated Salary
$50,000 - $70,000 per annum.
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