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Customer Service Representative
1 month ago
Overview of the Role
\We are looking for a Sales Advisor to join our team at Winemark in Dundonald. The ideal candidate will have previous retail experience, excellent communication skills, and a passion for delivering exceptional customer service.
\Key Tasks
\The successful candidate will be responsible for:
\- \
- Providing exceptional customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.\
- Maintaining a high level of product knowledge, ensuring that customers receive accurate information about our products.\
- Assisting customers with their shopping needs, including answering questions and making recommendations.\
- Working effectively as part of a team to achieve sales targets and provide excellent customer service.\
- Maintaining a clean and organized store environment, adhering to health and safety standards.\
- Complying with all company policies and procedures, including cash handling and stock control.\\
Requirements
\To be successful in this role, you will need:
\- \
- Excellent communication and interpersonal skills.\
- A positive attitude, enthusiasm, and a willingness to learn.\
- Previous retail experience, preferably in a customer-facing role.\
- Able to work flexibly, including weekends and holidays.\\
Salary and Benefits
\The salary for this role is approximately £25,000 per annum, plus benefits, including a competitive pension scheme and opportunities for career development.