Customer Service Advisor

7 months ago


Dundonald, United Kingdom The Designer Rooms Full time

**Job description**

**FULL TIME CUSTOMER SERVICES ADVISOR**

At _**The Designer Rooms **_we never stand still, our business is constantly growing, so climb aboard and join us TODAY We are a leading West Coast home furnishing retailer looking for a highly motivated individual to join our expanding business.

Are you ready to work in an environment where your individual communication skills can make a real difference to the company by delivering the highest standards of service? **YOU **are the person we are seeking.

**THE JOB**

Your role is one of the most important delivering the best after care service in the business.

You will deal with customer complaints in respect of faults; liaising with suppliers and ensuring the customer is kept fully updated by liaising with the branches and delivery drivers.

Customer Service Assistant

**Responsibilities**:
services
- Process orders and ensure they are fulfilled
- Liaise with delivery team to ensure seamless process of delivering goods
- Handle customer complaints or concerns
- Log all contacts in our customer database system accurately
- Perform general administrative tasks, such as copying and filing
- Generate monthly, quarterly, and annual reports for management

**BENEFITS**
- Full Time position
- Genuine opportunity to grow and develop within the business
- Pension
- 28 days annual leave entitlement (including Bank Holidays)
- Staff discount
- Monthly payroll

**REQUIREMENTS**
- Experience: Proven track record of customer interface, ideally in a similar environment
- Personality: Excellent communication skills, calm and confident being able to work under pressure, self-motivated and organised and a dependable flexible team player
- Qualities: Good listener, professional with a pride in problem solving and exceeding customer expectations

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Day shift

**Experience**:

- Call centre: 2 years (required)

Work Location: In person



  • Dundonald, United Kingdom Vodafone Full time

    About VodafoneWe're a global technology leader dedicated to empowering people and businesses through innovative products and services.Our commitment to sustainability, customer satisfaction, and employee engagement has earned us a reputation as a Great Place to Work certified company.Salary: £34,000 - £40,000 per annum (dependent on experience)Job RoleAs a...


  • Dundonald, Greater London, United Kingdom CCA Recruitment Group Full time

    Customer Service Advisor Wimbledon - Hybrid working £28990 & Bonus & Benefits Are you looking for a new Customer Service role in the New Year? Get ahead and apply now to learn more! We are looking to recruit for Customer Service Advisors to join a busy team in Wimbledon Working within an inbound call centre the duties of this Customer Service Advisor are: ...


  • Dundonald, Greater London, United Kingdom CV-Library Full time

    Customer Service Advisor Wimbledon - Hybrid working £28990 & Bonus & Benefits Are you looking for a new Customer Service role in the New Year? Get ahead and apply now to learn more! We are looking to recruit for Customer Service Advisors to join a busy team in Wimbledon Working within an inbound call centre the duties of this Customer Service Advisor...


  • Dundonald, United Kingdom Winemark Full time

    With 84 stores across Northern Ireland and over 500 staff we are conveniently located in major locations across the province Our friendly local wine experts are endowed with a wealth of wine knowledge certified by Wine and Spirits Education Trust. WSET is an awarding body and registered charity devoted to the development and delivery of qualifications and...

  • Retail Sales Advisor

    7 months ago


    Dundonald, United Kingdom EasyHiring Full time

    Retail Vision is to better connect our customers, with experts showcasing and effortlessly selling our products in a welcoming environment, located conveniently for our customers. Over the last few years, our company has continued to innovate and has become a market leader in the mid-mall retail space. As we look to the future, we’re reviewing ways we can...


  • Dundonald, United Kingdom WeBottle Ltd Full time

    **Company Overview**: WeBottle is a leading liquid manufacturing and packaging facility based in Belfast, specialising in the production and distribution of premium quality e-liquids for the vaping industry. With a commitment to excellence and innovation, WeBottle has established itself as a trusted partner for businesses seeking high-quality manufacturing...


  • Dundonald, United Kingdom Ziggicig Full time

    _**We can only accept CVs from applicants who are 18 or over.**_ This is a unique and exciting opportunity for you to join a dedicated and ambitious team. At Ziggicig we are passionate about vaping and about providing great customer service. We aim to help educate our customers, converting smokers into vapers to help improve their health and save them...


  • Dundonald, United Kingdom Winemark Full time

    About UsWinemark is a leading retail company dedicated to providing exceptional customer service.Salary InformationThe estimated annual salary for this role is £18,000-£20,000, depending on experience and qualifications.Job SummaryWe are seeking a highly motivated and results-driven Retail Sales and Customer Engagement Specialist to join our team in...


  • Dundonald, United Kingdom Alfred H Knight Group Full time

    **WHAT IS ON OFFER** Alfred H Knight Energy services have an opportunity for a Health and Safety Advisor to join the team in Dundonald. The Health and Safety Advisor will be responsible for Implementing AHK Group initiatives throughout the AHKES UK function, and providing support to the continuous improvement of the ISO certificated Health, Safety &...

  • Retail Sales Advisor

    2 months ago


    Dundonald, United Kingdom Vodafone Full time

    Retail Sales Advisor - Belfast Donegall - 30hrs per week Who We Are We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that...

  • Customer Service Agent

    6 months ago


    Dundonald, United Kingdom MIS Group Full time

    **Job Title**:Customer Service / Contact Centre Agent (Inbound) MIS Claims. **Contract**:Permanent (6-month probation period) **Hours of work: Full Time (35hrs per week) / Part Time (28-32hrs per week)** **Full Time**:Full Time - 35hrs per week. (Monday - Friday 9am - 5pm. 1 hour lunch) - **Additionally all employees will be required, after probation, to...


  • Dundonald, United Kingdom Winemark Full time

    With 84 stores across Northern Ireland and over 500 staff we are conveniently located in major locations across the province Our friendly local wine experts are endowed with a wealth of wine knowledge certified by Wine and Spirits Education Trust. WSET is an awarding body and registered charity devoted to the development and delivery of qualifications and...


  • Dundonald, United Kingdom Vodafone Full time

    Company OverviewVodafone is a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world.We leverage cutting-edge technology to offer products and services that enhance communication and improve lives. Our focus on innovation, sustainability, and customer loyalty drives us to deliver...


  • Dundonald, United Kingdom Winemark Full time

    About This OpportunityWe are seeking an experienced Retail Sales and Customer Engagement Specialist to join our team at Winemark.What You Will DoAs a key member of our sales team, you will be responsible for providing exceptional customer service to Winemark customers, identifying selling opportunities, and maintaining high levels of customer...


  • Dundonald, United Kingdom Winemark Full time

    About Our CompanyWinemark is a leading retailer that prides itself on its commitment to providing exceptional customer service.Job DescriptionWe are seeking a highly skilled and experienced Retail Sales and Customer Engagement Specialist to join our team in providing exceptional customer service to Winemark customers.ResponsibilitiesMain...


  • Dundonald, United Kingdom Brite Recruitment Full time

    **GRADUATE CUSTOMER RELATIONSHIP COORDINATOR** **DUNDONALD** **Up to £23,000** **12MONTH FTC** A thriving Institution based in Dundonald is looking for a Graduate Customer Relationship Coordinator to join their fast-paced, exciting team. **ABOUT THE ROLE** The Graduate Customer Relationship Coordinator will be providing an effective and efficient...


  • Dundonald, United Kingdom Vodafone Full time

    About UsVodafone is a leading technology communications company that powers connections and enhances lives worldwide.We're committed to innovation, sustainability, and customer satisfaction, making us a Great Place to Work certified company.Salary: £32,000 - £38,000 per annum (dependent on experience)Job DescriptionAs a Retail Sales and Service...

  • Lawn Operative

    7 months ago


    Dundonald, United Kingdom CSR Full time

    Due to growth our client are seeking to add a lawn operative to their growing team in Dundonald. As a Lawn Operative, you will be responsible for delivering a high level of professional service to customers across your treatment area. With training, you will be able to identify lawn issues and offer advice on treatments that may be required. Building...

  • Counter Assistant

    7 months ago


    Dundonald, United Kingdom Kennedy Recruitment Full time

    Are you an experienced Receptionist/Administration professional? Are you dedicated to providing an S-Tier of customer service? If so, "Apply" now, as we may have just the role for you. **Your Duties**: **Counter Assistants will be required to provide Basic advice on**: - Housing benefit and universal credit enquiries. - Accounts and arrears enquiries...

  • Arcade Supervisor

    6 months ago


    Dundonald, United Kingdom Oasis Retail Services Full time

    We are Oasis Retail Services, Northern Irelands leading Casino experience provider. We are looking for an Arcade Supervisor to assist the manager in the running of one of our busy stores. Oasis has been involved in many aspects of the gaming machine industry and its success and growth have been a direct result of a carefully nurtured reputation and a...