Technical Service Agent

6 days ago


West Bromwich, Sandwell, United Kingdom Infinite Talent Full time
Job Title: IT Support Officer

Location: Birmingham & Sandwell

Description: Infinite Talent currently has an opportunity working with a leading IT Services Business within the Educational Sector. We are seeking an experienced IT Support Officer who will attend schools within the Sandwell & Birmingham area and assist with 1st and some 2nd Line IT Support. This is a field-based role, requiring the ability to travel to various locations.

Responsibilities:
  1. Provide Technical Support: Resolve technical issues efficiently and maintain systems proactively.
  2. Manage Systems: Install, upgrade, and maintain network infrastructure and applications.
  3. Offer Service Support: Maintain open communication with clients during the incident resolution process.

Requirements:
  • Technical Skills: Proficient in Microsoft 365 administration and management.
  • A strong understanding of server technologies.
  • Minimum 2 years' experience in installation, configuration, and maintenance of Windows-based operating systems.

This role offers a competitive salary of £27,000, with opportunities for growth and development. A driving licence and car are preferred, but not essential. If you have the necessary skills and experience, please submit your application for consideration.


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