Warehouse Operations Manager

5 days ago

Mansfield, Nottinghamshire, United Kingdom Frasers Group Full time

About the Role

We are seeking a highly skilled and experienced Warehouse Operations Manager to join our team at Frasers Group. As a key member of our operations team, you will be responsible for leading and managing a team of warehouse operatives to ensure the efficient and effective operation of our warehouse.

Key Responsibilities

  • Direct line management and coaching of warehouse operatives, including 1:1's to discuss performance vs expectation, identifying SMART goals when performance not met in any of the key functional areas within responsibility
  • Working with the Section Manager for your department to monitor delivery to plan and key areas for your shift to improve
  • Driving performance on key metrics to ensure an efficient warehouse operation that can fulfill customer web and store demand on time and in full
  • Driving the highest standards of safety on site, working with the Safety team to ensure adherence to all safety routines/procedures
  • Reviewing weekly labour plan to ensure cover is adequate, sharing with Section Manager, highlighting issues/feedback
  • Providing detail when daily/weekly targets are not met and creating a plan to bridge
  • Partnering with other key stakeholders to ensure all strategic activity is on track and supported
  • Supporting the successful implementation of culture change and turnover reduction

Requirements

  • Experience in warehousing, logistics, or supply chain
  • High potential for people and change management
  • Good systems skills
  • Customer-focused approach to operational management
  • Resilient, flexible, and approachable
  • Problem-solving ability in a fast-paced business

About Us

Frasers Group is a leading retail company that is rethinking the retail experience. We are committed to delivering exceptional customer service and creating a positive work environment for our employees. We offer a range of benefits and perks, including a competitive salary, comprehensive training and development opportunities, and a chance to work with a dynamic and innovative team.

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