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Warehouse Operations Manager
2 months ago
Company Overview
Frasers Group is a leading retail company that is redefining the industry through digital innovation and unique store experiences. We serve our consumers with the world's best sports, premium, and luxury brands globally.
Job Summary
We are seeking a highly skilled Warehouse Supervisor to join our team. As a key member of our warehouse operations, you will be responsible for leading a team of warehouse operatives, ensuring efficient warehouse operations, and driving performance on key metrics.
Key Responsibilities
- Direct line management and coaching of warehouse operatives, including 1:1 discussions to discuss performance vs. expectation and identifying SMART goals.
- Working with the section manager to monitor delivery to plan and key areas for improvement.
- Driving performance on key metrics to ensure an efficient warehouse operation that can fulfill customer web and store demand on time and in full.
- Driving the highest standards of safety on site, working with the safety team to ensure adherence to all safety routines and procedures.
- Reviewing weekly labor plans to ensure adequate cover and sharing with the section manager, highlighting issues and feedback.
- Providing detail when daily/weekly targets are not met and creating a plan to bridge the gap.
- Partnering with the warehouse leadership team and other key stakeholders to ensure all strategic activity is on track and supported.
- Supporting the successful implementation of culture change and turnover reduction.
Requirements
- Experience in warehousing, logistics, or supply chain.
- High potential for people and change management.
- Good systems skills.
- Customer-focused approach to operational management.
- Resilient, flexible, and approachable.
- Problem-solving ability in a fast-paced business.
What We Offer
Along with our benefits package, we offer a wide range of perks for our colleagues, including Frasers Champion, Fearless 1000, Frasers Festival, CEO Sessions, and Retail Reconnect.
How to Apply
Our Recruitment Team will review applications, and all candidates will receive a response. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first-stage interview with the Recruiter.
