IT Support Professional

3 weeks ago


London, Greater London, United Kingdom RECRUITMENTREVOLUTION Full time

This is an exciting opportunity for an experienced IT professional to join our team as a Helpdesk IT Technician. The role involves dealing with 1st and 2nd line support enquiries, with the potential for 3rd line support working in conjunction with a Senior Technician.

Responsibilities include project work for the installation and support of Windows PCs and Servers, Azure and Microsoft 365, VMware and Cloud Migration Services.

As a successful candidate, you will require excellent communication skills, a pleasant telephone manner and brilliant customer facing/customer service skills. You should also have a couple of years' experience on a MSP Helpdesk.

We are looking for someone who can work effectively in a team environment, provide high-quality technical support and ensure seamless customer satisfaction. A strong understanding of Microsoft Windows Server admin, Microsoft 365 administration and SharePoint admin would be beneficial.

The salary for this position is estimated to be around £27,000 - £35,000 per annum, depending on experience.

A comprehensive benefits package is available, including flexible working hours and career development opportunities.



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