Branch Support Associate

3 weeks ago

Leeds, Leeds, United Kingdom Quay – SBD Full time

At Quay Plastics, we're looking for a skilled Branch Assistant to join our team. As a key member of our trade counter team, you'll play a vital role in providing excellent customer service and maintaining high standards within the trade counter area and warehouse.

Key Responsibilities:

  • Work collaboratively with the team to deliver exceptional customer service.
  • Assist with maintaining a clean and organized trade counter area and warehouse.
  • Have a can-do attitude and be able to work effectively within a small team.
  • Support health and safety compliance and ensure a safe working environment.
  • Be competent in multi-drop deliveries and able to work efficiently.
  • Work closely with the Branch Manager and team to achieve branch performance targets.
  • Provide cover in the branch when required.

Requirements:

  • A friendly and welcoming attitude, with energy and passion to deliver excellent customer service.
  • Be versatile and able to assist in all aspects of running the branch.
  • A full valid driving license is essential, with a forklift truck license being a plus.
  • Previous experience in a driving role is advantageous, but not essential.
  • Good organizational skills and IT literacy are required.
  • Experience in a trade counter environment is preferred, but not essential, as the right attitude and drive will overcome any lack of experience.

What We Offer:

  • 24 days annual leave, plus statutory bank holidays.
  • Company pension.
  • Generous staff discount.
  • The opportunity to join a vibrant and progressive company that looks after its people.
  • The chance to voice your ideas and help shape the future of the business.
  • Real career prospects within the Epwin Group Plc.
  • Enrolment in 'Lifeworks', which entitles employees to discounts at high-street and online retailers, as well as additional benefits.
  • Monthly awards recognizing outstanding contributions.
  • On-the-job and online training, with a commitment to supporting career development.

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