Distributed IT Support Engineer
3 days ago
Job Summary
We are seeking a highly skilled Distributed IT Support Engineer to join our team at Verelogic IT Recruitment. As a key member of our technical support team, you will be responsible for providing on-site support to customers across the region.
Main Responsibilities
- Provide technical support and repair or replace hardware and software products at customer sites.
- Work efficiently and proactively to deliver IT support services to a wide range of customers.
- Perform desk side support to SCC clients as requested.
- Complete part movements (RMA generation & physical movement) in a timely and accurate manner.
- Assist other engineers in the delivery of service to our customers.
- Cover site roles where required due to planned or un-planned absence.
- Achieve KPI target of 5 visits / fixes per day.
Essential Skills
- Strong background in PC, Laptop, Printer & associated peripherals operation.
- Excellent knowledge of common software products.
- AV experience.
- Excellent customer-facing skills.
Remuneration
The successful candidate can expect a competitive salary of approximately £45,000 - £55,000 per annum, depending on experience. Other benefits include a car allowance, security clearances, and opportunities for professional development.
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