Distributed IT Support Engineer

3 days ago


Bournemouth, Bournemouth, United Kingdom Verelogic IT Recruitment Full time

Job Summary

We are seeking a highly skilled Distributed IT Support Engineer to join our team at Verelogic IT Recruitment. As a key member of our technical support team, you will be responsible for providing on-site support to customers across the region.

Main Responsibilities

  • Provide technical support and repair or replace hardware and software products at customer sites.
  • Work efficiently and proactively to deliver IT support services to a wide range of customers.
  • Perform desk side support to SCC clients as requested.
  • Complete part movements (RMA generation & physical movement) in a timely and accurate manner.
  • Assist other engineers in the delivery of service to our customers.
  • Cover site roles where required due to planned or un-planned absence.
  • Achieve KPI target of 5 visits / fixes per day.

Essential Skills

  • Strong background in PC, Laptop, Printer & associated peripherals operation.
  • Excellent knowledge of common software products.
  • AV experience.
  • Excellent customer-facing skills.

Remuneration

The successful candidate can expect a competitive salary of approximately £45,000 - £55,000 per annum, depending on experience. Other benefits include a car allowance, security clearances, and opportunities for professional development.

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