Technical Field Support Specialist

4 days ago


Bournemouth, Bournemouth, United Kingdom Verelogic IT Recruitment Full time

Job Overview

We are seeking a skilled Distributed IT Support Engineer to join our team at Verelogic IT Recruitment. As a key member of our technical support team, you will be responsible for providing on-site support to customers across the region.

About the Role

This is an exciting opportunity to work with cutting-edge technology and provide exceptional customer service. The ideal candidate will have a strong background in PC, Laptop, Printer & associated peripherals operation, as well as excellent knowledge of common software products and AV experience.

Responsibilities

  • Attend customer sites to provide technical support and repair or replace hardware and software products.
  • Work efficiently and proactively to deliver IT support services to a wide range of customers.
  • Perform desk side support to SCC clients as requested.
  • Complete part movements (RMA generation & physical movement) in a timely and accurate manner.
  • Assist other engineers in the delivery of service to our customers.
  • Cover site roles where required due to planned or un-planned absence.
  • Achieve KPI target of 5 visits / fixes per day.
  • Communicate with Call Administration and the Branch throughout the day to effectively manage all call details real-time.
  • Utilise PDA to check and update allocated calls in a timely manner.
  • Carry out any other reasonable request from your line management.

Skills and Qualifications

  • Knowledge of PC, Laptop, Printer & associated peripherals operation.
  • Excellent knowledge of common software products.
  • AV experience.
  • Excellent customer-facing skills.

Salary and Benefits

The successful candidate can expect a competitive salary of approximately £40,000 - £50,000 per annum, depending on experience. Other benefits include a car allowance, security clearances, and opportunities for professional development.



  • Bournemouth, Bournemouth, United Kingdom Lucid Support Services Ltd Full time

    Job Title: Technical Support SpecialistAbout the Role:We are seeking an experienced Technical Support Specialist to join our team at Lucid Support Services Ltd in Bournemouth. As a key member of our IT support team, you will be responsible for providing effective technical support to clients both onsite and remotely.About the Job:Provide high-quality...


  • Bournemouth, Bournemouth, United Kingdom Sterling Bridge Limited Full time £25,000 - £27,000

    Job Title: Technical Support Specialist At Sterling Bridge Limited, we are recruiting a talented Technical Support Specialist to join our rapidly expanding Cloud Technology company. The role of the Technical Support Specialist will be to provide high-quality technical support to our customers via phone, email, and other communication channels. The ideal...


  • Bournemouth, Bournemouth, United Kingdom CV-Library Full time

    Are you looking for a challenging role in the Maritime industry? We have an exciting opportunity for a Field Support Specialist to join our team at CV-Library.About the RoleThis is an office/hybrid based position with occasional travel to other company sites in the UK. As a Field Support Specialist, you will be working closely with the Project Manager,...


  • Bournemouth, Bournemouth, United Kingdom Sterling Bridge Limited Full time

    Job Title: Technical Support Specialist">We are seeking a highly skilled and motivated professional to join our rapidly expanding Cloud Technology company as a Technical Support Specialist. As a key member of our Service Desk team, you will play a critical role in providing exceptional technical support to our customers.">This is an excellent opportunity for...


  • Bournemouth, Bournemouth, United Kingdom Rise Technical Recruitment Limited Full time

    Job Title: IT Field Service ProfessionalRise Technical Recruitment Limited is seeking an experienced and skilled IT field service professional to join our team. As a key member of our team, you will be responsible for installing, maintaining, and servicing specialist IT and electromechanical products across various industries.This is an exciting opportunity...


  • Bournemouth, Bournemouth, United Kingdom Verelogic IT Recruitment Full time

    Job SummaryWe are seeking a Senior IT Field Support Specialist to join our team at Verelogic IT Recruitment.This role is an excellent opportunity for a motivated individual to work on-site with customers, providing technical support for various IT hardware and software products.The successful candidate will be responsible for attending customer sites,...


  • Bournemouth, Bournemouth, United Kingdom Rise Technical Recruitment Limited Full time

    Rise Technical Recruitment Limited is excited to offer a challenging and rewarding career opportunity for an ambitious individual to develop their skills as a Field Service Engineer. As a key member of our team, you will play a vital role in installing, maintaining, and servicing various specialist IT and electromechanical products across multiple...


  • Bournemouth, Bournemouth, United Kingdom Rise Technical Recruitment Limited Full time

    Technical Service SpecialistWe are seeking an experienced Technical Service Specialist to join our team at Rise Technical Recruitment Limited. This is a fantastic opportunity to work with commercial catering equipment and provide excellent customer service.The successful candidate will have a strong background in field service, specifically in the commercial...


  • Bournemouth, Bournemouth, United Kingdom CV-Library Full time

    Job DescriptionWe are looking for a Technical Field Support Representative to support day-to-day Trials activities and develop user and customer relationships to provide cost-effective technical support. You will conduct Level 2 maintenance on weapon systems, including before, after and on-condition maintenance, and inspect equipment to determine suitability...


  • Bournemouth, Bournemouth, United Kingdom Rise Technical Recruitment Limited Full time

    Rise Technical Recruitment Limited is recruiting for a trainee field service engineer to join our team. As a trainee, you will be responsible for providing technical support to customers, performing routine maintenance tasks, and carrying out repairs as required.This is an excellent opportunity for someone looking to break into the industry and gain hands-on...


  • Bournemouth, Bournemouth, United Kingdom Rise Technical Recruitment Limited Full time

    About the OpportunityWe are seeking a skilled Field Service Engineer to join our team at Rise Technical Recruitment Limited. As a Field Service Engineer, you will be responsible for installing, maintaining, and servicing specialist IT and Electromechanical products. You will work closely with our clients to provide exceptional customer service and ensure...


  • Bournemouth, Bournemouth, United Kingdom Sterling Bridge Limited Full time

    Job Title: Technical Support SpecialistWe are seeking a highly motivated and experienced technical professional to join our Service Desk team as a Technical Support Specialist. The ideal candidate will possess a strong passion for IT and excellent communication skills.The role involves providing first-line technical support to customers via phone, email, and...


  • Bournemouth, Bournemouth, United Kingdom Rise Technical Recruitment Limited Full time

    Join us at Rise Technical Recruitment Limited as a Trainee Field Service Engineer where you will have the opportunity to gain hands-on experience in field service engineering.Key Responsibilities:To assist experienced engineers in providing high-quality customer service and maintenance supportTo work closely with our clients to understand their technical...


  • Bournemouth, Bournemouth, United Kingdom Sterling Bridge Limited Full time

    Job OverviewAt Sterling Bridge Limited, we are seeking a skilled 1st Line Support Engineer to provide first-line technical support to our clients and internal stakeholders. The successful candidate will be responsible for troubleshooting and resolving technical issues in a timely and professional manner.Key Responsibilities:• Provide technical support via...


  • Bournemouth, Bournemouth, United Kingdom Rise Technical Recruitment Limited Full time

    Job Summary:Rise Technical Recruitment Limited seeks a skilled Field Service Professional to join their team. As a Mechanical Engineering Trainee, you will have the opportunity to develop your skills through full industry training and progress within the company.Key Responsibilities:To provide excellent field-based services, commutable from Bournemouth,...


  • Bournemouth, Bournemouth, United Kingdom Rise Technical Recruitment Full time

    Job Summary:We are seeking a highly motivated and skilled Field Service Technologist to join our team. As a Field Service Technologist, you will work directly with clients to identify and resolve technical issues, providing expert-level support and guidance to ensure seamless operations.About the Company:Rise Technical Recruitment is a rapidly growing...


  • Bournemouth, Bournemouth, United Kingdom Collaborate Recruitment Full time

    You will have the opportunity to work on exciting projects and contribute to the company's growth as a Technical Support Specialist. This role offers a competitive salary and benefits package, including up to £25,000 per annum, 25 days' holiday, and an enhanced pension scheme.


  • Bournemouth, Bournemouth, United Kingdom Rise Technical Recruitment Limited Full time

    Company OverviewRise Technical Recruitment Limited is a globally renowned industry leader, working across various industries with a range of products that enable them to dominate their market. Due to continued growth and future goals, they are expanding their workforce by investing in motivated and enthusiastic individuals for long-term development.SalaryThe...


  • Bournemouth, Bournemouth, United Kingdom Rise Technical Recruitment Limited Full time

    Company OverviewRise Technical Recruitment Limited is a globally renowned industry leader, providing innovative solutions across various industries. We dominate the market with our range of products, and our continued growth demands an expansion of our workforce.Salary: £27,000 - £32,000 (dependent on experience)Job Description:We are seeking a Trainee...


  • Bournemouth, Bournemouth, United Kingdom CV-Library Full time

    Job Title: Paraplanner and Technical SupportLocation: UKEstimated Salary: 37,500 - 45,000 pounds per yearAbout the RoleWe are seeking an experienced Paraplanner and Technical Support specialist to join our team. The successful candidate will provide technical expertise to the Financial Advisors.Key ResponsibilitiesPreparing high-quality reports and client...