Global Service Delivery Coordinator

4 weeks ago


Braintree, Essex, United Kingdom Market 36 Full time

Job Title: Global Service Delivery Coordinator

Market 36 Recruitment is seeking a skilled Global Service Delivery Coordinator to join our client based in Essex. The successful candidate will be responsible for coordinating the operational service delivery function for a portfolio of businesses across 70 countries.

Key Responsibilities:

  • Provide exceptional customer service and build strong relationships
  • Manage quotations and organise collections from businesses
  • Ensure partners meet SLAs and manage client requests
  • Maintain strong, timely communication with customers
  • Generate complex quotations for new and existing clients
  • Act as the primary point of contact for issue resolutions
  • Prepare reports and collaborate with internal teams

Requirements:

  • Experience in working directly with international/global customers or suppliers
  • Customer Service experience and ability to manage multiple tasks for multiple customers
  • Confidence in dealing with customers and managing queries in a professional and polite manner

Working Hours: Monday – Friday 0900 – 1700, 35 hours per week.



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