Care Home Operations Coordinator

4 days ago


Rayleigh, Essex, United Kingdom NHS Full time
Care Home Administrator Job Description

The Care Home Administrator role is a vital position within the home's management team. This dynamic role encompasses managing customer experience, HR, recruitment, payroll, finance, and supervising junior members of the administration team.

Main duties of the job include promoting a warm and welcoming environment for residents, staff, and visitors. The successful candidate will manage enquiries and showrounds for prospective families, maintain the customer database, and support resident and family feedback.

The Care Home Administrator will also prepare payroll, provide HR guidance to employees, and ensure that all personal files are stored securely. They will attend meetings, produce accurate notes and minutes, manage rotas, and oversee the safe contents, petty cash, and resident fund accounts.

The ideal candidate for this role should have experience in a customer-facing role, previous involvement in HR administration and recruitment, and a high level of attention to detail. Proficiency in using Microsoft Office, particularly Word, Excel, and Outlook, is also essential.

The estimated salary for this role is £28,000 - £32,000 per annum, depending on experience.



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