Technical Support Associate

22 hours ago


Crawley, West Sussex, United Kingdom Getting In Limited Full time
About the Role

We are seeking a Technical Support Associate to join our team. In this role, you will be responsible for providing second-line support to customers, working closely with the help desk team to resolve complex technical issues.

You will need to have a solid understanding of commercial off-the-shelf (COTS) systems, software as a service (SaaS), and infrastructure management. Our ideal candidate will possess excellent problem-solving skills, a logical approach to troubleshooting, and the ability to communicate effectively with customers.

The successful candidate will undergo comprehensive training on Azure cloud capabilities, Windows, Linux, and PowerShell. We offer a competitive salary of £28,000-£32,000 per annum, plus benefits.



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