Premium Experience Manager

3 weeks ago


Birmingham, Birmingham, United Kingdom Knights Full time

We are seeking a highly experienced Premium Experience Manager to join our Hospitality and Events Team at Knights. This role offers a unique opportunity to design, coordinate, and deliver premium experiences for clients across 26 locations.

About the Role

This is an exciting opportunity to work with a dynamic team, leveraging your expertise to deliver exceptional events. As a Premium Experience Manager, you will be responsible for managing hospitality activities, booking meeting rooms, and building strong relationships with colleagues and suppliers.

The ideal candidate will have excellent communication skills, be able to develop and pitch creative ideas confidently, and have strong administrative confidence. They will also be self-motivated, proactive, and able to manage multiple projects and deadlines.

Key Responsibilities
  • Design and coordinate premium events for clients
  • Manage hospitality activities in client suites and internal meeting rooms
  • Book meeting rooms and review space/set up styles to best suit
  • Elevate all in-house and out-of-house client activity

As a member of our Hospitality and Events Team, you will have the opportunity to work on a wide range of events, from corporate meetings to networking receptions. You will also be part of a one-team culture that promotes direct responsibility and expects staff to deliver exceptional service to clients.

About Knights

Knights is a leading legal and professional services firm with over 1,350 colleagues across 26 locations. We offer a unique environment where staff can take ownership of their work and contribute to the success of the business.

Salary and Benefits

£60,000 - £80,000 per annum, depending on experience. Additional benefits include a comprehensive pension scheme, life assurance, and access to training and development opportunities.



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