Housing Revenue Officer

2 days ago


London, Greater London, United Kingdom Burton Bolton & Rose Recruitment Services Ltd Full time
Income Maximisation Officer

We are seeking an experienced Income Maximisation Officer to join our team at Burton Bolton & Rose Recruitment Services Ltd.

The successful candidate will be responsible for delivering an efficient rent recovery service, ensuring tenants can access help when needed. This will involve managing and taking ownership of the full rent recovery process and former tenant arrears, as well as providing support to tenants by reviewing benefit entitlements and advising where possible.

Key responsibilities will include:

  1. Delivering an efficient rent recovery service to ensure tenants can access help when needed
  2. Managing and taking ownership of the full rent recovery process and former tenant arrears
  3. Providing support to tenants by reviewing benefit entitlements and advising where possible
  4. Serving notices when necessary to seek possession of properties and attending court when needed
  5. Developing relationships with local authority benefits teams and third-party agencies
  6. Ensuring vulnerable residents are signposted to key agencies in order to receive extra support

This is an exciting opportunity for an experienced professional to make a real difference in the lives of our tenants. If you have a passion for delivering excellent customer service and a strong understanding of benefit entitlements, we would love to hear from you.


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