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Housing Officer
2 months ago
Your key responsibilities will include:
* Ensuring fire risk assessment actions are dealt with in a timely manner
* Working with the Resident Support Team on safeguarding issues and supporting customers to receive necessary help or assistance
* Progressing tenancy enforcement action where required and leading on legal cases with the assistance of the Legal Team
* Completing tenancy visits, working closely with Repairs colleagues and the resident support team to address repairs or safeguarding concerns
* Maintaining accurate records, documentation, and databases related to property management activities
To be successful in this role, you will need:
* A housing qualification or equivalent Housing Management knowledge
* Ability to operate and be flexible in a changing environment to respond to emerging priorities
* Understanding of organisational dynamics and strong relationship building, interpersonal and influencing skills in dealing with people of all levels of seniority
* Experience of working to tight deadlines, to deliver high-quality outputs to agreed deadlines
* Computer literate with knowledge of Word and Excel packages
* Commitment to Confidentiality and Data Protection
If you are passionate about social housing and have the skills and experience required for this role, we encourage you to apply.
We offer a supportive and inclusive work environment, opportunities for development and growth, and a competitive salary and benefits package.
Apply now to join our team and be part of making a difference in the lives of our customers.
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