Director of Operational Risk Governance

7 days ago


London, Greater London, United Kingdom American Express Services Europe Limited Full time
Job Title:

Director of Operational Risk Governance

About the Role:

American Express Services Europe Limited is seeking a highly skilled Director of Operational Risk Governance to lead our Global Merchant & Network Services (GMNS) Control Management Governance team.

The ideal candidate will have extensive experience in operational risk management, with a strong track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards.

This role requires excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior business unit/technical counterparts.

Responsibilities:
  • Develop execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.
  • Track and identify issues with KRI limits and risk appetite for GMNS to ensure operational risks are managed within agreed thresholds.
  • Implement the operational risk governance framework to enable effective risk management and decision making in the BU.
Requirements:
  • 6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)
  • Excellent project management, communication, and interpersonal skills
  • Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes
Salary Range:

£80,000 - £120,000 per annum (dependent on location and experience)

Benefits:
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements
  • Generous paid parental leave policies
  • Career development and training opportunities

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