Commercial Collections Professional

3 weeks ago


Holt End, United Kingdom Pertemps Redditch Commercial Full time
Pertemps Redditch Commercial is seeking a highly skilled Commercial Collections Professional to join their team in Redditch. This exciting opportunity offers a competitive salary of £25,000 - £30,000 per annum, depending on experience.

In this role, you will be responsible for retrieving debt from businesses using strong questioning and negotiation techniques. You will also implement strategies to recover debt as quickly as possible for the client. The ideal candidate will have previous customer service experience, particularly in B2B collections or customer services. Confidence and assertiveness on the phone are essential, while remaining friendly and personable. Strong negotiation skills are also required, perhaps an ex-sales person who wants to find solutions for customers.

The day-to-day duties of this role include contacting debtors via phone, email, and letters, implementing strategies to recover debt, utilizing credit information to formulate an effective collections strategy, and providing high levels of customer service to all customers. Updating the database with high levels of accuracy is also a crucial aspect of this job. The commercial collections professional must remain compliant with industry regulations at all times.

This is a fantastic opportunity for ambitious individuals seeking a long-term career in commercial collections. If you think you have the skills and experience we are looking for, please consider applying.

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