Medical Billings Specialist

1 week ago


Holt End, United Kingdom Pertemps Redditch Commercial Full time

A fantastic opportunity has arisen for a highly skilled Collections Specialist to join Pertemps Redditch Commercial. Based in Redditch, this growing company offers excellent support and training programmes to ensure your success in this position.

This is a commercial collections role dealing directly with retrieving debt from businesses. With previous B2B experience in collections or customer services, you will be confident and assertive on the phone.

Key Responsibilities:

  • Contacting debtors via phone, email, and letters to recover debt as quickly as possible for the client
  • Implementing effective strategies to achieve objectives using strong questioning and negotiation techniques
  • Utilizing credit information obtained from both the debtor and client to formulate an effective collections strategy
  • Effectively overcoming reasons for non-payment and establishing 'Can't Pay / Won't Pay' situations
  • Remaining compliant with industry regulations at all times and providing high levels of customer service to all customers
  • Updating the database with high levels of accuracy

Requirements:

  • Previous customer service experience and a proven track record in debt recovery or collections
  • Confidence and strength on the phone while remaining friendly and personable
  • Strong negotiation skills; perhaps an ex-sales person who wants to find solutions for customers


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