Senior Debt Recovery Specialist
13 hours ago
A significant opportunity has arisen for a skilled professional to take on a key role in our commercial collections team at Pertemps Redditch Commercial. As a dedicated and ambitious individual, you will be responsible for making direct contact with businesses to retrieve debt. The ideal candidate should possess strong negotiation skills, experience in B2B collections or customer services, and the ability to navigate complex situations effectively.
The estimated salary for this position is approximately £28,000 - £35,000 per annum, depending on experience. Our offices feature free parking, and we offer excellent support and training programs to ensure your success in this role.
Key Responsibilities:- Contacting debtors via phone, email, and letters to recover debt as quickly as possible
- Implementing strategies to achieve objectives through effective questioning and negotiation techniques
- Utilizing credit information obtained from both the debtor and client to formulate an effective collections strategy
- Establishing 'Can't Pay / Won't Pay' situations and developing effective collection strategies
- Remaining compliant with industry regulations at all times
- Providing high levels of customer service to all customers
- Updating the database with high levels of accuracy
- Previous customer service experience
- Previous debt recovery or collections experience
- Confidence and strength on the phone while remaining friendly and personable
- Strong negotiation skills, perhaps an ex-sales person who wants to find solutions for customers
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Debt Recovery Specialist
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Business Recovery Specialist
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Medical Billing Recovery Professional
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Debt Resolution Professional
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Collections Specialist
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Collections Specialist
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Holt End, United Kingdom Pertemps Redditch Commercial Full timeA fantastic opportunity has arisen for a Collections Specialist to join a long standing and successful company based in Redditch. This is a growing company who offer fantastic support and training programmes to ensure you will be successful in this position. The company have professional offices with free parking and due to continued growth, they are looking...
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Collections Specialist
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