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HR Service Delivery Manager

1 month ago

London, Greater London, United Kingdom Wyndham Hotels & Resorts Full time
About Wyndham Hotels & Resorts

Wyndham Hotels & Resorts is the world's largest hotel franchising company, boasting an impressive network of approximately 9,200 hotels across over 95 countries on six continents.

Job Overview

The HR Service Delivery Manager - EMEA will play a pivotal role in driving strategic people initiatives within our corporate team. As a key member of the HR function, you will be responsible for delivering end-to-end HR services to support the entire employee lifecycle, from hire to retire.

Key Responsibilities

This exciting role involves:

  • Managing key HR administration processes, ensuring compliance throughout the organization;
  • Providing expert advice on HR systems and data management, with a focus on SuccessFactors;
  • Collaborating with internal stakeholders to drive business outcomes and improve employee engagement;
  • Acting as a subject matter expert on payroll cycles, HR policies, and employment legislation;
  • Serving as a liaison between the HR function and senior leadership, ensuring effective communication and stakeholder management;
Requirements and Qualifications

To succeed in this role, you will need:

  • A bachelor's degree in Hotel/Hospitality Management, HR, or a related field;
  • Generalist HR experience, including compensation, payroll, performance management, talent management, resourcing, and employee relations;
  • Experience working in a corporate HR environment, preferably with a global hospitality company;
  • Fluency in verbal and written English, with an additional European language a plus;
  • Advanced proficiency in Microsoft Office, particularly Excel, Word, PowerPoint, and Outlook;
What We Offer

In exchange for your expertise and dedication, we offer:

  • A competitive salary of £60,000 - £70,000 per annum, depending on experience;
  • A comprehensive benefits package, including health insurance, retirement savings plan, and generous paid time off;
  • The opportunity to work with a dynamic, global team in a fast-paced industry;
  • Ongoing training and development opportunities to enhance your skills and knowledge;
  • A collaborative, inclusive work environment that values diversity and innovation.