Public Service Liaison

3 days ago


London, Greater London, United Kingdom Capita Full time

Capita is seeking a Public Service Liaison to join our team in Tunbridge Wells As a Public Service Liaison, you will be responsible for building relationships with local communities and providing education and outreach services to promote public awareness of TV licensing.

About the Role:

This dynamic position involves conducting door-to-door visits, providing expert guidance on TV licensing regulations, and assisting customers in finding a suitable payment plan. You will also work closely with colleagues to develop and implement strategies to improve public awareness and understanding of TV licensing.

Responsibilities:
  • Conduct door-to-door visits to properties where no TV license is registered
  • Provide expert guidance on TV licensing regulations and procedures
  • Assist customers in finding a suitable payment plan that suits their needs

Salary: £30,000 per annum

Location: Home-based with flexibility to work across various communities in the TN postcode areas

Requirements:
  • A valid UK driving license is essential for this role
  • Excellent communication and interpersonal skills, with a strong command of both verbal and written English
  • Previous experience in customer service, sales, or a related field is desirable but not necessary
Our Benefits:
  • Competitive salary package with opportunities for growth and development
  • Company car or annual car allowance, depending on individual circumstances
  • Mileage allowance paid in line with HMRC rates
  • Flexible working hours and a 5-hour week schedule
  • Opportunities for career advancement and professional development


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