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Cloud Infrastructure Specialist

2 months ago

Wolverhampton, Wolverhampton, United Kingdom Digital Waffle Full time

Digital Waffle is seeking a skilled IT professional to fill the role of AV Infrastructure Engineer. The ideal candidate will have a strong background in virtualisation technologies and 3rd line support.

Main Responsibilities:
  1. Provide exceptional 3rd line support for complex infrastructure issues, ensuring prompt resolution and minimal disruption to services.
  2. Design and implement virtualised environments using Hyper-V and VMware technologies.
  3. Manage and optimise Microsoft technologies, including Windows Server, Active Directory, and Azure.
  4. Troubleshoot and resolve complex infrastructure issues, ensuring minimal downtime and high availability.
  5. Support and monitor system performance, security, and backups.
  6. Collaborate with cross-functional teams to develop and implement infrastructure strategies.
  7. Participate in capacity planning, system upgrades, and disaster recovery planning.
Key Requirements:
  1. Proven experience in 3rd line support and troubleshooting within complex infrastructure environments.
  2. Expertise in virtualisation technologies, including Hyper-V and VMware.
  3. Strong knowledge of Microsoft technologies, including Windows Server, Active Directory, and Azure.
  4. Excellent troubleshooting and problem-solving skills.
  5. Able to manage multiple projects and priorities in a fast-paced environment.
  6. Strong communication skills with a team-oriented approach.
Desirable Skills:
  1. Experience with cloud platforms and hybrid environments.
  2. Knowledge of networking fundamentals, including DNS, DHCP, and TCP/IP.
  3. Relevant certifications, such as Microsoft Certified or VMware Certified Professional.