ICT Infrastructure Specialist

1 day ago


Wolverhampton, Wolverhampton, United Kingdom Adecco UK LTD Full time

Job Purpose:

Within the context of the Strategic Plan of Adult Education Wolverhampton, the post holder will play a crucial role in supporting the ICT officer to ensure the smooth operation of ICT infrastructure of the Service.

Main Responsibilities:

  • Provide technical support to staff and students, troubleshooting hardware and software issues and maintaining ICT systems.
  • Install, configure and maintain desktops, laptops, tablets, printing/photocopying devices and other ICT equipment owned by the Service.
  • Conduct routine maintenance tasks, such as hardware upgrades and minor repairs to ensure optimal performance and longevity of equipment.
  • Deploy the current Operating System image, install any additional standard and specialised applications including antivirus security measures as required by staff and students on desktops, laptops and tablets.
  • Coordinate logistics of ICT equipment, maintaining and keeping up-to-date the inventory/asset records and logging storage of consumables.
  • Support the ICT Officer in coordinating the disposal of decommissioned ICTS equipment in accordance with CWC guidelines.
  • Ensure compliance with relevant data protection regulations and council policies governing the use of ICT systems and data.
  • Provide outstanding customer service at all times to AEW students and staff.


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