IT Support Specialist

2 days ago


Wolverhampton, Wolverhampton, United Kingdom Ascot Lloyd group Full time
About the Role

We are seeking an experienced IT Support Specialist to join our team at Ascot Lloyd Group.

As a key member of our IT department, you will be responsible for providing top-notch technical support and services to our staff and clients.

The ideal candidate will have advanced experience in endpoint compute, network administration, and cloud services. You will also possess excellent problem-solving skills and a strong ability to communicate with both technical and non-technical stakeholders.

This is a fantastic opportunity to grow your career in a dynamic and forward-thinking organization.

Key Responsibilities:

  • Provide technical assistance to end-users via phone, email, or remote desktop tools
  • Maintain and improve our IT infrastructure, including hardware, software, and network configurations
  • Collaborate with other IT professionals to identify and resolve complex technical issues
  • Stay up-to-date with industry trends and best practices in IT service management

Requirements:

  • Advanced experience in endpoint compute, network administration, and cloud services
  • Excellent problem-solving skills and ability to communicate with technical and non-technical stakeholders
  • Strong analytical and troubleshooting skills
  • Ability to work independently and as part of a team
  • ITIL Foundation qualification is advantageous

What We Offer:

  • A competitive salary range of £45,000 - £55,000 per annum
  • Ongoing training and professional development opportunities
  • A collaborative and dynamic work environment
  • Flexible working arrangements


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