Reservations Coordinator
3 weeks ago
Job Summary:
We are seeking a highly skilled Reservations Executive to join our team at The Scotsman Hotel. As a key member of our Revenue & Sales office, you will be responsible for processing, amending, and updating bookings, as well as responding to guest requests in a prompt and professional manner.
Main Responsibilities:
* Process and update bookings via telephone and email
* Respond to guest requests and queries
* Work closely with hotel reception teams to answer queries and resolve issues
* Identify and communicate potential sales leads and corporate business bookings
Requirements:
* Knowledge of MEWS and Opera Cloud PMS desirable
* Excellent written and verbal communication skills
* Good interpersonal skills
* Previous experience in a reservations role desirable
What We Offer:
* Competitive salary and benefits package
* Opportunities for career development and growth
* Collaborative and dynamic work environment
How to Apply:
If you are a motivated and organized individual with a passion for delivering exceptional customer service, please apply now with your resume and cover letter.
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Reservations Coordinator
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Reservations Coordinator
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