Airline Operations Manager UK South Region

2 days ago


London, Greater London, United Kingdom easyJet Airline Company PLC Full time

We are seeking a highly skilled Airline Operations Manager to oversee regional cabin services strategy, crew management, and operational excellence in the UK South region.

This full-time role will be based in Luton, Bristol, Birmingham, or Southend, and will involve engaging with crew, leading by example, driving strategy, enhancing customer experiences, and supporting team development.

The ideal candidate will have proven experience in driving operational improvements, strong leadership skills, change management expertise, exceptional communication skills, strategic thinking, and resilience.

This is a 40-hour per week position, and we welcome applications from individuals from diverse backgrounds. A competitive salary of £65,000 per annum reflects the level of responsibility and expertise required for this role.

Key Responsibilities:

  1. Regional Cabin Services Strategy: Develop and implement strategies to improve cabin services, ensuring operational excellence and alignment with the low-cost model.
  2. Crew Management: Lead and motivate a high-performing team, providing support, guidance, and coaching to drive performance and engagement.
  3. Operational Excellence: Collaborate with HR, ER, and Crew Services to embed business change and drive measurable results.
  4. Customer Experience: Monitor KPIs and customer satisfaction data to ensure exceptional service delivery and continuous improvement.
  5. Team Development: Conduct regular one-on-one meetings, provide feedback, and identify opportunities for skill enhancement and career growth.

Requirements:

  • Operational Expertise: Proven track record of driving operational improvements and delivering measurable results.
  • Leadership Excellence: Strong leadership skills, with a demonstrated ability to inspire, coach, and motivate high-performing teams.
  • Change Management: Experience in successfully leading and embedding business change in dynamic environments.
  • Exceptional Communication: Outstanding interpersonal and written communication skills to engage effectively across all organisational levels.
  • Strategic Thinking: Ability to balance operational detail with big-picture strategy and make decisions that align with business goals.
  • Resilience: Strong ability to thrive under pressure, adapting quickly to challenges and maintaining focus on outcomes.

Working Hours:

This is a full-time role, working 40 hours per week.

About Us:

easylet Airline Company PLC is a FTSE-100 listed, £multi-billion low-cost airline serving tens of millions of customers every year. We're on a mission to make low-cost travel easy, and we're looking for talented individuals like you to join our team.



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