Customer Service Representative

4 weeks ago


Forest of Dean, United Kingdom Charles Taylor Full time

Claims Support Advisor Role

We are seeking a skilled Claims Support Advisor to join our Travel Claims team at Charles Taylor. As a Claims Support Advisor, you will be responsible for accurately assessing claims in line with policy terms and conditions and ensuring that valid claims are paid quickly, without unnecessary delay.

Key Responsibilities:

  • Assess claims accurately and efficiently
  • Communicate effectively with customers and stakeholders
  • Work collaboratively as part of a team
  • Develop and maintain knowledge of company policies and procedures

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work accurately and efficiently in a fast-paced environment
  • Strong attention to detail and analytical skills
  • Proficient computer skills and ability to learn new systems

What We Offer:

  • Comprehensive training and development opportunities
  • Competitive salary and benefits package
  • Opportunities for career progression and advancement
  • A supportive and collaborative team environment


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