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Receptionist (Every Other Weekend)

2 months ago

Poole, Poole, United Kingdom Bupa Full time

At Bupa, we're dedicated to making health happen for our residents and their families. As a Receptionist, you'll play a vital role in delivering person-centred care and supporting independence.

Key Responsibilities:

  • Act as the first point of contact for all visitors to the home, providing a warm and welcoming experience.
  • Manage new enquiries and provide advice and support to residents and their families.
  • Conduct show-arounds within the care home, showcasing our facilities and services.
  • Support the Home Manager and Administrator with clerical duties, ensuring seamless day-to-day operations.
  • Deal with enquiries in a timely manner, ensuring daily and weekly tasks are completed efficiently.

Requirements:

  • Previous experience as a Receptionist, with a proven track record of providing excellent customer service.
  • A friendly and approachable manner, with the ability to build strong relationships with residents, their families, and internal teams.
  • Organisational skills, with the ability to handle a varied workload and prioritise tasks effectively.
  • A caring attitude, with a commitment to making a real difference to people's lives.

Benefits:

  • My Healthcare - access to 24/7 support, advice, and treatment for a variety of health-related issues.
  • Annual allowance, redeemable against a menu of Bupa healthcare products.
  • Wagestream - early access to up to 40% of earned wages.
  • 28 days holiday.
  • Sick pay scheme, providing financial support during longer absences.
  • Long service rewards, including ecards, extra holidays, and money.
  • Free meal on every shift.
  • Interest-free annual travel loan.
  • Bupa pension plans.
  • Parental leave schemes.
  • Menopause Plan.
  • Access to discounts at gyms and fitness facilities.