Restaurant Operations Manager

3 weeks ago


Liverpool, Liverpool, United Kingdom Malmaison Full time
Restaurant Operations Manager

Malmaison is seeking a skilled Restaurant Operations Manager to join our team. As a key member of our restaurant team, you will be responsible for ensuring the smooth operation of our restaurant, including managing staff, maintaining high standards of customer service, and implementing effective systems and processes to drive business growth.

Key Responsibilities:
- Manage a team of restaurant staff to deliver exceptional customer service and maintain high standards of food quality and presentation
- Develop and implement effective systems and processes to drive business growth and improve efficiency
- Collaborate with the restaurant management team to achieve business objectives and improve customer satisfaction
- Maintain a clean and safe working environment, adhering to health and safety regulations and company policies

What We Offer:
- Competitive rates of pay
- Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality
- Discounted friends and family room rate with 50% off best available rate
- 35% off your bill when you dine in our Brasseries and Bistros
- Fully funded apprenticeship programs to support your career development
- High street discounts on a range of high street shops, experiences, holidays, and more
- Cycle to work scheme - save up to 40% on a wide range of bikes
- Healthcare cash plans - dental, optical, medical, and more available from £5 per month
- Referral schemes that pay up to £1500 for getting your mates jobs
- A decent uniform that doesn't make you look like an extra from a 70s TV sitcom
- Wellness and national campaign days calendar to promote and encourage activities like pay day lunches, national popcorn day, mental health awareness week, and more
- Wagestream giving instant access to your pay as it's earned
- Complimentary stays on your 1st, 3rd, and 5th anniversary with dinner, bed, and breakfast
- Employee assistance program - free, confidential advice available 24/7 to you and your family

Sustainability Goals:
- 100% of our electricity is generated using renewable energy, with most of it coming from wind farms around the UK
- We recycle a minimum of 70% of the waste from our hotels, with a target of 100%
- We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens
- Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested in this role? Click apply now.

Frasers Hospitality, Malmaison, and Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

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