Restaurant Operations Manager
7 days ago
Job Summary:
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at COSMO Restaurant Group. The successful candidate will be responsible for achieving exemplary performance in every aspect of running the restaurant, including driving clear structured succession planning, making critical decisions that impact the success of the business, and ensuring that food costs, labour costs, and wastage figures are within company parameters.
Key Responsibilities:
- Achieve exemplary performance in every aspect of running the restaurant.
- Drive clear structured succession planning.
- Make critical decisions that impact on the success of the business every day.
- Ensure that the food costs, labour costs and wastage figures are within company parameters.
- Rota team members for maximum customer service and efficiency.
- Adhere to company rules, procedures, standards and licensing law at all times.
- Recruit and build a winning team by effective talent management and development of all team members.
- Continuously maintain a motivated team, creating a great learning atmosphere and work environment in your restaurant.
- Cascade knowledge, drive training and give feedback in order to identify improvements and areas for development.
- Aim to exceed the service expectations and inspire the team to go the extra mile and deliver fantastic customer service.
- Promote brand values through following company's marketing strategy.
Key Behaviours:
- Solid experience in a capacity of DGM.
- Fantastic interpersonal, communication and coaching skills.
- Thrives under pressure in a high turnover food environment.
- High level of enthusiasm and energy to inspire others.
- High personal standards, genuine and attentive.
- Must be available to work as late as midnight or later if necessary.
- Must possess the ability to recognise a problem when it arises and be able to resolve it appropriately.
- Be willing to work overtime when needed and assist the workload of others.
- Ambitious and open for continual development.
- Hard working and prepared for challenges.
Requirements:
- Health and Safety Level 2.
- Food Safety Level 3.
- First Aid.
- Fire Marshall/Warden.
- Personal Licence.
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