IT Support Professional

3 days ago


Frimley, Surrey, United Kingdom D-ploy Full time

D-ploy is an innovative IT and Engineering Solutions company with operations in the EMEA region, USA, and other locations. We pride ourselves on delivering superior services and solutions to industry-leading clients.

We're looking for a skilled individual who can contribute to our dynamically growing international organization. Our focus is on creating value where IT matters.

Job Responsibilities:
  • Provide technical assistance and troubleshooting support for computer hardware, software, mobile devices, and tech tools.
  • Offer first- and second-level technical support through calls, tickets, and user interaction.
  • Respond promptly to IT-related questions from end-users.
  • Document all end-user interactions in the customer ticket system 'Service Now'.
  • Create and maintain knowledge articles.
  • Provide IT onboarding trainings to new starters.
  • Contribute to continuous improvement initiatives.
Requirements:
  • Fluent English language skills; additional languages are a plus.
  • At least 2 years of experience in a similar role.
  • Strong problem-solving and analytical abilities.
  • Excellent communication skills and customer orientation.
  • Attention to detail and ability to multi-task and handle multiple stakeholders.
  • Ability to prioritize tasks and work independently.
  • Team player with a supportive personality.
  • Experience in regulated IT environments (GxP) is beneficial.
  • All candidates must provide a recent criminal record check.
Benefits:
  • Diverse range of activities, tasks, and projects.
  • Flexible working conditions.
  • Fishing for Friends referral program.
  • Ongoing development and professional growth opportunities.
  • A friendly and international work environment.
  • Company-sponsored events.

We offer a competitive salary of approximately $65,000 per annum, commensurate with experience and location. If you're passionate about delivering exceptional IT services, join us in shaping the future of technology.



  • Frimley, Surrey, United Kingdom Achieve together Full time

    At Achieve Together, we're seeking a dedicated Care and Support Professional to join our team.About the RoleWe're looking for someone who is passionate about supporting individuals in their homes and local communities.Key ResponsibilitiesProviding person-centred support to individuals with varying needsWorking collaboratively with colleagues to ensure...


  • Frimley, Surrey, United Kingdom Achieve together Full time

    About Achieve TogetherWe are a dynamic organization dedicated to providing exceptional care and support services to individuals in their homes and communities.Job Title: Support WorkerLocation: Frimley, GU16Contract Type: Maternity cover - 22 hoursPay: £11.44 - £11.54 per hourWe are seeking a compassionate and hard-working Support Worker to join our team....


  • Frimley, Surrey, United Kingdom SC Johnson Professional Full time

    About the RoleThis is an exciting opportunity to join SC Johnson Professional as an HR Generalist, where you will play a key role in shaping the company's human resources strategy. As a trusted advisor to the business, you will provide expert guidance on HR policies and processes, ensuring compliance with company policies and employment...


  • Frimley, Surrey, United Kingdom SC Johnson Professional Full time

    About the Role:We are seeking a seasoned operations leader to join our SC Johnson Professional team as Senior Operations Director - EMEA Customer Fulfillment.This is an exceptional opportunity to lead a high-performing team of over 80 professionals managing customer fulfillment across the EMEA region.As a key member of our Shared Service Center (SSC)...


  • Frimley, Surrey, United Kingdom SC Johnson Professional Full time

    Unlock a rewarding career with SC Johnson Professional as a Global Supply Chain Manager in our EMEA Shared Service Centre.About the RoleWe're seeking an exceptional supply chain professional to join our team and drive excellence in customer service, order management, and stock allocation. As a key member of our EMEA SSC, you'll be responsible for delivering...


  • Frimley, Surrey, United Kingdom SC Johnson Professional Full time

    About the RoleThis is an exciting opportunity to join SC Johnson Professional as a Human Resources Specialist. As a key member of our team, you will be responsible for providing expert guidance on HR policies and processes, ensuring compliance with company policies and employment legislation.Responsibilities:HR Expertise: Provide expert guidance on SCJ's HR...

  • Credit Risk Manager

    2 weeks ago


    Frimley, Surrey, United Kingdom SC Johnson Professional Full time

    About the Role:This position works within the Customer Financial Services department to improve financial performance by managing collections and credit management operations, reducing open deductions and speeding up validation of claims. The successful candidate will be responsible for managing the credit risk for a portfolio of customer accounts and making...


  • Frimley, Surrey, United Kingdom SC Johnson Professional Full time

    About the RoleThis is an exciting opportunity to join SC Johnson Professional as a Human Resources Generalist. As a key member of our HR team, you will be responsible for providing expert guidance on HR policies and processes, ensuring compliance with company policies and employment legislation.Responsibilities:HR Expertise: Provide expert guidance on HR...


  • Frimley, Surrey, United Kingdom SC Johnson Professional Full time

    About the RoleThe Global Registration and Regulatory Compliance team at SC Johnson Professional provides regulatory leadership, expertise, and execution for the information/dossier development, product registration, and lifecycle management of all SC Johnson products.In this role, you will assist in coordinating and executing regional compliance activities...


  • Frimley, Surrey, United Kingdom SC Johnson Professional Full time

    About the RoleAs a Global Supply Chain Consultant, you will play a pivotal role in providing exceptional service to our portfolio of customers and supporting the SCJ sales team. Fluent Italian language skills are essential for this position.We are seeking a highly skilled professional with experience in customer services and order management. You will be...


  • Frimley, Surrey, United Kingdom SC Johnson Professional Full time

    About the RoleThis position works within the Customer Financial Services department (Credit Control) to improve SC Johnson Professional's financial performance by managing collections and credit management operations, reducing open deductions, speeding up validation of claims, and ensuring accurate allocation of invoices to correct accrual; all in line with...


  • Frimley, Surrey, United Kingdom SC Johnson Professional Full time

    About the RoleThis position works within the Customer Financial Services department (Credit Control) to improve SC Johnson Professional's financial performance by managing collections and credit management operations, reducing open deductions, speeding up validation of claims, and ensuring accurate allocation of invoices to correct accrual; all in line with...


  • Frimley, Surrey, United Kingdom SC Johnson Professional Full time

    About the RoleThis is an exciting opportunity to join SC Johnson Professional as a Human Resources Specialist. As a key member of our team, you will be responsible for providing expert guidance on HR policies and processes, ensuring compliance with company policies and employment legislation.Responsibilities:HR Expertise: Provide expert guidance on SCJ's HR...


  • Frimley, Surrey, United Kingdom SC Johnson Professional Full time

    About the RoleWe are seeking a highly skilled Customer Supply Chain Analyst to join our EMEA Shared Service Centre in Frimley, Surrey. As a key member of our team, you will be responsible for providing outstanding service to our customers and supporting the SCJ sales team.Key ResponsibilitiesLeverage communication and influencing skills to maximize customer...


  • Frimley, Surrey, United Kingdom SC Johnson Professional Full time

    Job SummarySC Johnson Professional is seeking a highly skilled Regulatory Affairs Specialist to join our Global Registration and Regulatory Compliance team. As a key member of the team, you will be responsible for providing regulatory leadership, expertise, and execution for the information/dossier development, product registration, and lifecycle management...


  • Frimley, Surrey, United Kingdom SC Johnson Professional Full time

    Job Summary We are seeking a highly skilled Regulatory Affairs Specialist to join our Global Registration and Regulatory Compliance team at SC Johnson Professional. As a key member of our team, you will be responsible for providing regulatory leadership, expertise, and execution for the information/dossier development, product registration, and lifecycle...


  • Frimley, Surrey, United Kingdom SC Johnson Professional Full time

    About SC Johnson ProfessionalWe are a fifth-generation family company built on a spirit of adventure and winning the right way. Our top brands include Raid, Glade, Kiwi, OFF, Windex, Ziploc and more.We're looking for an Italian Supply Chain Specialist to join our team in Frimley, Surrey. As part of our EMEA Shared Service Centre (SSC), you'll provide...

  • Credit Risk Analyst

    3 weeks ago


    Frimley, Surrey, United Kingdom SC Johnson Professional Full time

    Join SC Johnson Professional as a key member of our Customer Financial Services team, where you will play a vital role in managing the credit risk for a portfolio of customer accounts across the EMEA region. Your strong analytical skills and ability to make informed credit decisions will be essential in driving financial performance and minimizing the risk...


  • Frimley, Surrey, United Kingdom SC Johnson Professional Full time

    About the RoleAs a Business Development Associate Manager at SC Johnson Professional, you will play a key role in growing our distribution and sales through excellent communication and planning with retailers. This newly created role offers a unique opportunity to build and grow the position to deliver the best results for our company.About the...


  • Frimley, Surrey, United Kingdom SC Johnson Professional Full time

    About the RoleAs a Commercial Growth Specialist at SC Johnson Professional, you will play a key role in driving the company's distribution and sales growth through excellent communication and planning with retailers. This newly created role offers a unique opportunity to build and grow the position to deliver the best results for the company.About the...