Operations Director

2 weeks ago


Rugby, Warwickshire, United Kingdom CDW UK Full time
Operations Manager

CDW is a leading provider of IT solutions to businesses, governments, education, and healthcare institutions worldwide. As an Operations Manager, you will oversee daily operations, ensuring streamlined processes and high-quality standards. Your responsibilities will include:

  • Training and developing your team to foster a culture of continuous improvement and adherence to best practices.
  • Ensuring housekeeping standards are consistently met.
  • Collaborating with other leaders to ensure efficient processes and accurate item management.
  • Identifying skills gaps and implementing training programs.
  • Managing performance and disciplinary procedures with the Coworker Success (HR) team.

Key requirements include:

  • Performance management experience and collaboration with HR teams.
  • Understanding of organizational structures from a commercial perspective.
  • Experience as a configuration technician is an advantage.
  • Passion for the IT industry, particularly in pre-delivery configuration of customer equipment.
  • Business management skills with a focus on customer service.

CDW is an equal opportunity employer committed to diversity and inclusion. We offer a range of benefits, including life assurance, competitive pension, private medical insurance, and enhanced maternity pay.



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