Operational Resilience Framework Lead

4 days ago


London, Greater London, United Kingdom MUFG Full time
About the Role

MUFG is seeking an experienced Operational Resilience Framework Lead to join our team. As a key member of our Operations division, you will be responsible for developing, embedding, and managing the Operational Resilience framework, tools, and methodologies in line with regulatory requirements.

Key Responsibilities
  • Develop and maintain awareness and understanding of Operational Resilience across the firm, leading communications and training campaigns at all levels.
  • Maintain strong collaborative relationships with key stakeholders, helping Service Owners, Resource Owners, and Operational Resilience Coordinators perform their duties in line with regulatory expectations.
  • Identify and maintain the list of Important Business Services (IBS) and Critical & Important Functions (CIFs), and work with Service Owners to update all IBS and CIF maps on a periodic basis.
  • Establish and manage processes to monitor resilience of IBS and CIFs, define and manage metrics to monitor resilience, and coordinate activity to assess resilience of critical resources.
  • Establish and manage the process to set and review Impact Tolerances on a periodic basis, working closely with Service Owners to set an Impact Tolerance for each of MUFG's Important Business Services.
  • Establish and manage Scenario Testing for all IBS and CIFs, define and maintain the catalogue of 'severe but plausible' scenarios, and coordinate and facilitate scenario testing workshops with relevant Service and Resource owners.
  • Establish and manage the process to assess vulnerabilities and define and deliver remedial actions, support the business areas with assessing and prioritizing weaknesses and vulnerabilities in resilience, and help the business to define appropriate remedial actions.
  • Coordinate the annual regulatory self-assessment, coordinate internal governance and approval, and report through governance the status of operational resilience.
About MUFG

MUFG is a global financial institution with a commitment to embracing diversity and building an inclusive culture. We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.

We operate a hybrid working model, with 3 days office-based and 2 days working from home. We are open to considering flexible working requests in line with organisational requirements.



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