Immigration Services Lead

1 day ago


Manchester, United Kingdom Mitie Full time

About the Role:

As an Immigration Services Lead, you will play a critical role in managing the operations of our detention facility in Manchester Airport Short Term Holding Facility. You will be responsible for overseeing the day-to-day activities of the facility, ensuring that service delivery meets contractual standards and company policies.

Key Responsibilities:

  • To manage the day-to-day operations of the detention facility, ensuring that service delivery meets contractual standards and company policies.
  • To provide coaching, advice, and support to staff to help achieve KPIs and ensure a safe and effective operation.
  • To work closely with the operational control centre to ensure accurate and current communication.
  • To manage the escorting operations of allocated areas to meet Immigration Enforcement requirements and C&C service delivery expectations.

Requirements:

  • Managerial experience with a custodial environment is desirable.
  • Experience as a DCO is essential.
  • Valid passport, indefinite leave to remain, or EEA citizenship.
  • Full NI manual driving licence with at least 12 months post-qualifying experience.

Benefits:

  • Salary £32,777 per annum, plus payment for additional hours.
  • Ongoing training and development opportunities.
  • A comprehensive benefits package, including a virtual GP, financial wellbeing assistance, and access to high street discounts.
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