Transport Operations Coordinator

6 days ago


London, Greater London, United Kingdom Waitrose Full time
Transport Operations Coordinator

We are seeking a highly organized and detail-oriented Transport Operations Coordinator to join our team at Waitrose Customer Fulfilment Centres. As a key member of our transport operations team, you will play a vital role in ensuring the smooth operation of our transport activities.

About the Role

As a Transport Operations Coordinator, you will provide administrative support to our Transport department, working closely with our transport team to ensure that work is allocated effectively, vans are leaving on time and safely, and that vehicle movements within the yard are coordinated.

Key Responsibilities
  • Support drivers in achieving high levels of Customer Experience and facilitate effective communication between drivers and transport administration.
  • Ensure that all aspects of yard duty, van administration, debriefs, and scheduling are completed to an optimum standard.
  • Support and promote transport and driver-related KPIs, understanding how they impact Customer Experience and Commercial results.
  • Utilize computer programs, including Google sheets and docs, to efficiently manage data and tasks.
  • Develop a confident and professional Customer Telephone manner.
Requirements
  • Previous experience working in an office or clerical role in a distribution/transport environment.
  • Experience with data processing and inputting.
Benefits
  • 25% discount at John Lewis and 20% in Waitrose.
  • Competitive pension scheme with matched contributions (up to 8% of pay).
  • Excellent work-life balance, including focus on well-being and flexible working.
  • Market-leading equal parenthood leave policy.


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