Customer Service Consultant

4 days ago


London, Greater London, United Kingdom Prima Assicurazioni Full time

Are you passionate about delivering exceptional customer experiences? Prima Assicurazioni is seeking a highly skilled Customer Service Consultant to join our team. As a Specialist in car insurance, you will be the primary point of contact for customers, guiding them through policy purchases and ensuring accurate data entry and document verification.

Required Skills and Qualifications:

  • Excellent communication and problem-solving skills;
  • Ability to work in a fast-paced environment with multiple priorities;
  • Strong regulatory knowledge, particularly in FCA regulations;
  • Proven experience in an FCA regulated environment or equivalent knowledge;

Benefits:

  • A competitive salary of £28,000 - £32,000 per annum, depending on experience;
  • Ongoing training and development opportunities;
  • A dynamic and supportive team environment;
  • The chance to make a real difference in the lives of our customers.

About Us:

Prima Assicurazioni is a leading provider of great value car insurance, designed for everyone. We believe in work-life balance and flexibility, offering a range of benefits to support our employees' health and wellbeing.



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