Customer Support Professional

7 days ago


Reading, Reading, United Kingdom Orion Electrotech Full time

About the Role: We are seeking a highly skilled Customer Support Professional to join our team at Orion Electrotech in Reading. The successful candidate will be responsible for handling customer queries and requests with attention to detail and efficiency, as well as coordinating between teams to ensure customer needs are met seamlessly.

Key Responsibilities:

  • Handling customer queries and requests with attention to detail and efficiency
  • Coordinating between teams to ensure customer needs are met seamlessly
  • Maintaining accurate records to support smooth operations and client satisfaction

Requirements:

  • 1-2 years' experience in customer service or customer support
  • Strong communication skills and attention to detail
  • A positive, can-do attitude with the ability to stay calm under pressure

What We Offer:

  • Salary: Up to £32,000 per annum, plus an 8% performance-based bonus
  • Benefits: Comprehensive package including hybrid working options
  • Growth: Join a supportive environment that encourages career development and provides plenty of growth opportunities


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