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Payroll Manager

2 months ago

Swinton, Manchester, United Kingdom moorepay Full time
{"title": "Payroll Manager Role Overview", "content": "Key Responsibilities

As a Payroll Manager at Moorepay, you will be responsible for delivering high-quality customer service to improve CSAT. You will work closely with the onshore and offshore team to deliver quality customer service, on-time and accurate. Your key responsibilities will include:

  • Managing resources to meet/exceed delivery schedules
  • Managing customers to control quality and format of client input and reduce delays in processing
  • Working with the Implementation team to proactively manage customer onboarding
  • Developing a service excellence culture to drive retention and revenue
  • Meeting departmental and service delivery KPIs and quality standards for the team
Requirements

To be successful in this role, you will need:

  • CIPP qualified (or equivalent), or relevant experience working at that level
  • Proven ability in building and managing a high-performing team - working onshore & offshore
  • Proven ability in building positive customer relationships
  • Proven commercial ability to manage and control budgets
What We Offer

As a Payroll Manager at Moorepay, you will have the opportunity to work with a talented team of professionals and enjoy a range of benefits, including:

  • A comprehensive programme of learning and development
  • Competitive base salary
  • 25 days annual leave, with the opportunity to buy more
  • Private medical insurance
  • Life assurance 4x salary
  • Enhanced pension with up to 8.5% employer contributions
", "lang_code": "en-US"}