Workplace Experience Coordinator

6 days ago

Halifax, Calderdale, United Kingdom Lloyds Banking Group Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our Workplace Experience team as a Workplace Experience Coordinator. This is an exciting opportunity to make a real difference to our colleagues' working day and contribute to the success of our business.

Key Responsibilities

  • Coordinate the colleague experience within your site, providing exceptional customer service and support to colleagues with day-to-day queries.
  • Ensure our buildings are safe and secure through regular operational checks, including fire risk assessments and hygiene checks.
  • Support our communities and drive employee engagement by overseeing events and communications, including in-house and off-site activities, socials, and celebrations.
  • Empower colleagues to use our spaces, technology, and tools in line with our design standards through onboarding tours and tech showcases.
  • Coordinate and send communications for the local workplace, including updates on incidents and repairs, and interact with colleagues through online communications and digital signage.
  • Ensure the office runs smoothly, is safe, and is clean and tidy, checking on meeting room setup, IT first fix triage, and removing old equipment and furniture.

What We're Looking For

  • You have a passion for customer service and a desire to make a difference to colleagues' working day.
  • You have good stakeholder management skills and can build relationships with colleagues quickly.
  • You have the ability to think creatively and facilitate group ideation.
  • You can produce engaging and clear communications intended for colleagues.

About Working for Us

We are committed to creating a values-led culture and building a workforce that reflects the diversity of our customers and communities. We want our colleagues to feel that they belong and can be their best, regardless of background, identity, or culture. We are disability confident and welcome applications from under-represented groups.

Our Benefits

  • We offer a generous pension contribution of up to 15%.
  • We provide an annual performance-related bonus.
  • We offer share schemes, including free shares.
  • We provide benefits that you can adapt to your lifestyle, such as discounted shopping.
  • We offer 24 days' holiday, with bank holidays on top.
  • We provide a variety of wellbeing initiatives and generous parental leave policies.

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